On October 1st, Piedmont Mutual Mortgage will officially be known as Fairway Independent Mortgage. We joined Fairway in Septemeber 2008, and as part of that transition, we kept operating under the Piedmont Mutual name.

After a great year with Fairway, I decided to simplify things for Fairway, my clients, and team members by dropping the DBA (Doing Business As) and just operating as Fairway Independent Mortgage.

In an industry known for poor customer service, last minute hassles and frequent surprises, I have been blown away by the consistent service my back office at Fairway provides my team members and customers.  The team that Jake assembled here is the most dedicated, professional, and caring team anywhere in the mortgage business.

Our new business website can be found at www.FairwayNC.com and we can be reached at 704-541-1171.

More about Fairway from the corporate website:

2009 Volume- $2.00 Billion (as of 7/29/09)
2008 Volume -$1.97 Billion
2007 Volume -$1.62 Billion
2006 Volume -$1.60 Billion
2005 Volume- $1.60 Billion
2004 Volume- $1.22 Billion
2003 Volume- $1.50 Billion
2002 Volume- $1.20 Billion
2001 Volume- $1.00 Billion

Our Corporate Mission Statement To Our Branches:

Our objective is to provide an atmosphere in which each branch can make the “Fairway experience” be exactly what they want it to be for themselves and their families. We provide the systems and the culture that enable each of our branches to grow in the residential mortgage finance industry.

We create “raving fans” by providing customer service that is “Legendary” not just “Satisfactory”.

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Dan Cutaia, our President and COO.
As President and Chief Operating Officer of Fairway Independent Mortgage Corporation, Dan oversees and directs all operations relating to the company’s infrastructure. He has more than 20 years of executive level experience in mortgage lending, encompassing each step of the mortgage cycle, in both retail and wholesale markets.  Throughout his career, he has grown both wholesale and retail operations, managed the sale of a major mortgage origination business, and closed out and disposed of mortgage assets and liabilities, with special emphasis on investor repurchases and defective loan disposition.

Prior to joining Fairway, Dan  was the founder and president of Aucita Mortgage Capital, a firm specializing in the purchase and servicing of defective residential mortgage loans. Before founding Aucita Mortgage Capital, Cutaia spent close to two decades with Waterfield Financial Corporation in various senior executive capacities.  During that time, he expanded the company’s business by managing the retail channel, and created and managed the organization’s wholesale business operations.  He also oversaw the company’s initiatives in product expansion and managed numerous operations related to the company’s infrastructure, such as post production and delivery, and product and credit risk.  Cutaia began his career with Meritor Mortgage where he developed a new territory and quickly ranked as one of the Top 10 producers for the company within his first year.  He is a cum laude graduate of Arizona State University with a Bachelor of Arts in Finance with a minor in Accounting.
We are pleased to welcome Dan to Fairway!

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In the highly competitive world of mortgage financing, Fairway Independent Mortgage Corporation is a company where customer service is a way of life. Our philosophy at Fairway is we are only as good as our last loan.

Company CEO Steve Jacobson exemplifies the corporate philosophy. Jacobson, a Wisconsin native and former University of Wisconsin basketball player and co-captain, was excited to bring his corporate offices to Madison. “Family brought me back to the Midwest, and I am excited about our opportunity to help people realize their dreams and our potential for growth.

Fairway was created to provide entrepreneurial opportunities to mortgage professionals at the top of their game.”

Fairway Independent Mortgage works with more than 150 lenders nationwide to find the best price and product to suit the customer’s needs.

“We’re a team,” says Jacobson. “Fairway, the lender and the customer. We work together to make the dream of owning a home a reality.” Fairway has the flexibility to work with numerous lenders until it finds the right one for the customer’s needs. Says Jacobson, “And when you come right down to it, all the experience in the world doesn’t matter to you unless we get you a mortgage.”

“There’s an intrinsic reward system based on how you take care of people. And our job is to take care of them better than anyone else.”

While the best mortgage rate may be the initial reason for choosing a mortgage lender, quick turn-around and service are what really set Fairway apart. Says Jacobson, “We understand that the process of buying a home can be scary and nerve-wracking, especially for first-time home buyers.”

“Our goal at Fairway is to streamline the process, to do whatever we can to put our customers at ease, and to expedite the paperwork.”

To reduce the possibility of last minute complications, Fairway makes it a policy to have paperwork ready as early as possible. According to Jacobson, “We routinely have the papers at the attorneys’ office one or two days before the closing.“

Says Jacobson, “It’s an exciting time to be in the mortgage industry. The industry has always challenged us to treat each customer as if they were our only customer. We don’t want to be the biggest, we only want to be the best.“